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Booking info


Double room Comfort

Price per person

Double room Serles view

Price per person

Double room Glacier view

Price per person

Family suite

Price per person

Penthouse suite

Price/day without board

Booking info and other conditions

  • Arrival: Your rooms are available from about 14.00 clock. Should you be unable to be present till 19.00 clock, we kindly ask you to let us know.
  • Check out: On departure day, the room is available until 11.00 clock.
  • Late check out: Late check out until 17:00 at an additional cost if the room is not occupied.

Rates and payment

  • Rates per Person and night including our half board and all Cristall extras.
    Price changes and typos on the homepage or in offers reserved, omissions excepted.
  • Local taxes are NOT included in the prices. The community of Fulpmes collects from hotel guests a local tax of € 2,80 per person/per night (valid for guests aged 15 or older). The local tax will be collected locally on behalf of Fulpmes and identified as such on the invoice.
  • Methods of payment: Payment is accepted in cash or by debit card (= ATM card) or credit card (VISA, MasterCard)

Reductions and supplements

  • Double room: for the 3. person -30 percent of reduction (on the sofa-bed)
  • Triple room: for the 4. person -30 percent of reduction (on extra bed) 
  • Family suite: minimum occupancy 3 person, for a child as 3rd person we apply adult prices
  • Children reduction: Children, sharing the same room with their parents (2 full-paying adults), we offer the following discount:
    Up to 4  years: 100% reduction
    From 5 to 9 years: 50% reduction
    From 10 years: 30% reduction For Children in a separate room - We apply for the 1st and 2nd child adults prices.
  • Price Reduction for room with breakfast only: € 13,- per person and day
  • Supplement for double room for single use: € 25,-
  • Dogs are welcome! Please indicate during the booking. We charge EUR 15.00 per dog and night without food. We ask you to take a dogbasket or blanket with you. The dogs are allowed with in all public areas of the hotel except in the dining room, bio-pond and spa area.

Public holidays

  • Minimum stays are 7 days at Christmas, New Years's Eve, Carnival week and at Eastern.
  • New Year's Eve: Rates per person for 7 nights including New Years Eve Galadinner ( € 65.00 per adult) with welcome drink, music with DJ, firework & Midnight snack.

Additional services

  • Wi-Fi Internet is available for free in our lobby and in the rooms.
  • Parking: More included in the price are the parking lots in front of the house and our garages
  • Extra charge: Massages 
  • Hotel bus service: We are pleased to provide you, depending on availability, our hotel bus or taxi service between the airport Innsbruck or Innsbruck train station and our hotel for extra charge (max. 8 people).
  • Laundry room: You can use the laundry room daily from 8:00 am – 8:00 pm. Here, you will find a washing machine, dryer, and ironing board. Simply get in touch with the reception desk, and you will be provided with laundry detergent and fabric softener (duo cap) as well as an iron for a fee of € 6.
  • We would like to point out that there is no legal 14-day right to rescind in accordance with § 18 para 1 Z10 FAGG for accommodation contracts.


  • The General Terms and Conditions for the Hotel Industry 2006 apply (Except cancellation). Please note that with a reservation, there is no right of withdrawal within 14 days.
  • The following cancellation conditions apply:
    Up to 4 weeks prior to arrival day, the cancellation is free (except New Year’s week – 3 months prior to arrival)
    Up to 1 week prior to arrival day, we charge 70% of the total arranged price.
    7 days to 1 day prior to arrival day, we charge 90% of the total arranged price.
    For no-shows and early departures, we charge 100% of the total arranged price.
  • In order to avoid cancellation costs, we recommend travel cancellation insurance with Europäische Reiseversicherung